SUPPORT CENTER
Need Help? We got you. Find quick answers regarding orders, delivery, and payments.
FAQ
After checking out, you'll be redirected to the Live Delivery Chat page. Simply enter your Roblox username and submit it. Our 24/7 delivery operators will verify your transaction pin and send you an in-game trade request to deliver your items.
Most deliveries are executed automatically in under 10 minutes. If our trade operators are experiencing high volume, it may take up to 24 hours. You can monitor the progress on your Orders tracking page.
Please accept the friend request and join the private server link sent in the chat. If you haven't received the link yet, please wait patiently.
Yes, our service is completely secure. We use automated verified delivery agents and log trade receipts for verification. We will never ask for your Roblox password. Virtual trading is standard and safe.
We are finalizing our checkout integration and will be accepting major credit/debit cards shortly. During this rollout, you may see a payment-unavailable notice at checkout — please use a promo code or reach out via live chat/Discord and our staff will arrange your order manually. We will never ask for your Roblox password.
Yes! We offer a 14-day return window. The items are strictly required to be traded back to our verified delivery staff in-game. Once we receive the items back, we will process a full refund. Please refer to our Refund Policy for details.