SUPPORT CENTER
Need Help? We got you. Find quick answers regarding orders, delivery, and payments.
FAQ
After checking out, you'll be redirected to the Live Delivery Chat page. Simply enter your Roblox username and submit it. Our 24/7 delivery operators will verify your transaction pin and send you an in-game trade request to deliver your items.
Most deliveries are executed automatically in under 10 minutes. If our trade operators are experiencing high volume, it may take up to 24 hours. You can monitor the progress on your Orders tracking page.
Please verify that your Roblox account privacy settings are configured to allow follower trades. You must be currently active on a public Roblox server so that our delivery staff can join your game lobby.
Yes, our service is completely secure. We use automated verified delivery agents and log trade receipts for verification. We will never ask for your Roblox password. Virtual trading is standard and safe.
We support a wide variety of secure payment methods, including credit/debit cards, PayPal, Google Pay, Apple Pay, and popular cryptocurrencies.
Due to the digital and irreversible nature of virtual asset trading, all successfully completed deliveries are final. If your order has not been completed, you can request a refund within 48 hours. Please refer to our Refund Policy.