SUPPORT CENTER

Need Help? We got you. Find quick answers regarding orders, automated in-game delivery, and payments.

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Email Support

support@bluxmart.com

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Phone Support

+1 (307) 500-7299

Mon–Fri 9:00 AM – 5:00 PM MST

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Office Address

Bluxmart Dreams LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA

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FAQ

Coins land in about 1 second — the bot pays you the moment your payment clears, with nobody in the loop. Items take 15 to 30 seconds from pressing Start Delivery, as long as you accept the teleport the bot sends you, so the only real wait is you being online. Nothing here needs a staff member.

Credit/debit card, Apple Pay, Google Pay, and Cash App Pay are all handled securely through Stripe. We also accept a wide range of cryptocurrencies through NOWPayments at checkout with zero hidden fees.

Yes — and you don't have to take our word for it. Every review on our customer reviews section is tied to a real completed order, and verified customers share their feedback and experiences after delivery. Join our Discord or browse our verified reviews before you buy.

Type it exactly as it appears in game, including the dot at the start — for example .YourName. That leading dot is how the server sees Bedrock and console players, and leaving it off is the single most common reason an order can't find you. Spaces in your gamertag become underscores.

Yes, yourself. If we can't find you in game we email you an update link, and coin orders can also be corrected from your account page — no ticket needed. Worth knowing that coin orders don't open a Discord ticket at all, so that email is how you'll hear from us.

If anything goes wrong — the automated system hiccups or the delivery bot doesn't register your order — our 24/7 staff team steps in and gets you sorted. You're never left stuck. Open a ticket in our Discord or contact support@bluxmart.com and we'll pick it up.

Discord

Still Have Questions?

Our staff and community are active around the clock. Join our Discord server to open a support ticket or get assistance with your order and in-game delivery.

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